Empower Your Customers and Reduce Their Frustration
Sign up for OpenWidget and give users the tools they need to resolve issues independently. This will not only reduce the need to get your Support Team involved but will also increase the customers' satisfaction. After all, there's no better way to make your customers' day than to make them feel like heroes.
With our free Contact Form you can show your customers that you are always there and ready to address their problems promptly.
OpenWidget is absolutely brilliant, we managed to combine many ways of communication along with more rich content such as booking a demo or joining our affiliate program.
Natalie Wilson
www.reeview.co
Not Only Self-Service: Engage With Your Customers and Promote Your Brand
With OpenWidget, you can provide your customers with free tools that will not only support them but also promote your brand. Give your customers the option to solve their problems and get familiar with your products.
Use our Product Cards and increase revenue from your top-selling products every time someone opens the widget.
Deep Integration with Our JavaScript API
Elevate the user experience by integrating OpenWidget seamlessly into your website or web application. Our robust JavaScript API is designed to foster flexibility and customization, ensuring that you can mold the widget to meet the unique needs of your platform.
- Adaptive UI: Integrate OpenWidget's UI components seamlessly into your application, ensuring a cohesive user experience.
- Advanced Methods: Use our JavaScript API to interact with the widget added to your website in ways that are not possible by default. Want to change the default OpenWidget launcher to a custom one on your mobile website and trigger the maximized view only when a customer clicks a specific button? JS API is here to help!
- HTML Attributes: With the OpenWidget-related attributes, you can create custom elements that will trigger the specific action within the widget on your website.
- Guides for Developers: Even with dedicated JS API documentation, seeing a live example can sometimes explain more than just looking at raw data. With our dedicated guides for developers, you will learn how to implement some of our features on your website or within your app.
Our extensive documentation and developers' guides make integrating OpenWidget into your platform easier than ever. Leverage the power of our JavaScript API to deliver an unmatched, deeply integrated user experience.
Frequently Asked Questions
Our suite of tools is designed to guide users towards self-resolution. From an extensive FAQ template to a bug report form, we provide resources that empower users to find answers and solutions on their own, enhancing user satisfaction and reducing support overhead.
Sure! At OpenWidget, we make sure to provide you with top-notch tools for software and cloud services, as well as the option to enhance it with your brand's personal image. Adjust the color palette, upload your logo and modify the welcome message to match the widget with your design. But that's not all! Configure and enable all the necessary features to enhance your customers' experience. All of that for free.
Adding OpenWidget to your ecommerce platform is easy! First, sign up for a free OpenWidget account and go to the Add to website section of your OpenWidget app. While there, copy the snippet code generated for your account and paste it right before the closing body tag of your website's HTML code. Once OpenWidget is added, all you need to do is to enable all the necessary features, and you are good to go!
As a WordPress user, you can easily add OpenWidget to your website with our dedicated plugin. Simply sign up for OpenWidget as described above, and install OpenWidget for WordPress with a few simple steps! You can find our WordPress plugin here: OpenWidget for WordPress, and like all of our features, it is completely free!
Sure! We prepared dedicated guides for one of the most popular platforms on the market: BigCommerce, Google Tag Manager, OpenCart, Shopify, Squarespace, Weebly and Woocommerce. Feel free to check them out!
They are! All of our features, like the Bug Report or Feedback Form widgets, are available for you to use completely free of charge. That's right: there are no additional costs, and you don't need to provide your Credit Card details.
