What is OpenWidget?
Building relationships with your customers is tough, so we decided to ease up some of those pains by offering a product that will keep you from getting lost in overcomplicated solutions and will only require using a single tool.
That's why we created OpenWidget.
A product that offers the most essential features to increase customers' satisfaction and build consistent customer journeys. Features like our Contact Form, Feedback Form and Google Reviews widget. Features that are free and can be expanded even by creating your own widget. And now, you can use it as a free chat interface for your OpenAI Assistant.
What are OpenAI Assistants?
OpenAI Assistants were designed for people who want to build powerful AI Chatbots and link them with their own applications. With robust capabilities and a visual assistant builder, you can create your own OpenAI Assistant in no time without any coding skills required. You can also feed your Assistant with information taken directly from your existing knowledge sources, like Help Center articles or Frequently Asked Questions, so that the OpenAI Chatbot can have valuable conversations with your customers. All you need to do is upload a PDF document to OpenAI, and they will take care of the rest for you.
Your assistants can then be used to create full-blown Customer Support on your website, helping your customers solve their problems on the spot, 24/7. And now, with OpenWidget, you don't even need to create a dedicated interface for your website and link it with OpenAI Chatbot – we created one for you. And the interface is free.
How does it work?
It's simple. Once ready, you can link your Assistant with OpenWidget's Chat Interface with just a few clicks. Simply sign up for a free OpenWidget account and proceed to the OpenAI Assistants section, where you can provide your OpenAI API key and choose the Assistant that should be linked with OpenWidget. A sleek new card with a chat button will appear on the top of your OpenWidget's Home Screen. A simple click will open up a new view, letting your website visitors engage with the OpenAI Assistant seamlessly.
Check out our step-by-step tutorial that will guide you through creating your own OpenAI Assistant and linking it with OpenWidget.
Oh, and don't forget to add OpenWidget to your website! Once it's there, your customers can start a chat with the Assistant and use its full potential. Check out the dedicated installation tutorials that will guide you through the process of adding OpenWidget to some of the most popular Content Management Systems.
Frequently Asked Questions
Yes, all of the OpenWidget features are free. This includes widgets like Contact Form, FAQ Module, and AI-powered Product Recommendations Widget. We also don't charge for available integrations. However, please be aware that third-party software like OpenAI, HelpDesk and LiveChat will have additional charges associated with its use.
Adding OpenWidget to your site is simple! First, sign up for a free OpenWidget account and go to the Add to website section of OpenWidget app. From there you can copy the snippet code generated for your account and paste it right before the closing body tag of your website's source code. Once added, all you need to do is to enable all the necessary features, like Chat Interface for your OpenAI, and you are good to go!
Yes! If you use WordPress, you can easily add OpenWidget to your website with our dedicated plugin. First, sign up for OpenWidget and install it for WordPress with a few simple steps! You can find our WordPress plugin here: OpenWidget for WordPress, and like all of our widgets, it is completely free!
We do! Our official Help Center will give step-by-step instructions on adding OpenWidget to your website and configure your OpenWidget account. You can also visit our Help Center for our latest updates. Additionally, we have a dedicated article that provides more information about the OpenAI Assistants integration and guides you through the process of activation!
Yes! If you want to solve a specific problem for your website visitors or create a particular app, like order status tracking, OpenWidget Apps is a place for you. With Apps, you can use OpenWidget to showcase your custom solution. Click here to learn how.
We do! We have an Incubator to support product creators in the business communication industry who are working to remove communication barriers that stand in the way of online customer-business interactions. We offer mentoring, new distribution channels (access to our customers, marketplace, and the partner's network), and logistic and organizational support. Check out more on our Incubator website.